Mitsubishi Motors ranked 3rd in J.D. Power 2017 Thailand Customer Service Index Study offering customer appreciation campaign

Automotive Press Releases Tuesday September 5, 2017 11:19
Bangkok--5 Sep--Mitsubishi Motors

Mitsubishi Motors (Thailand) Co., Ltd. commits continuous improvement of satisfaction and strives for higher aftersales service standard.Recently, Mitsubishi brand is ranked the 3rd in J.D. Power 2017 Thailand Customer Service Index (CSI) Study. To continue customer satisfaction momentum and to promote road safety, Mitsubishi Motors offers free 21-car check list service and 10% discount for periodical maintenance at Mitsubishi authorized service centers.

Mr. Morikazu Chokki, President and CEO at Mitsubishi Motors (Thailand) Co., Ltd., states that "The company appreciates trust from Mitsubishi car owner, and we take this as our pride in reaching the 3rd rank in J.D. Power 2017 Thailand Customer Service Index (CSI) Study which has been improved for 3 consecutive years. This improvement demonstrates our committment to continuously raising customer satisfaction. In order to express our appreciation, the company offers special service and discount with target to promote reliable car maintenance by authorized service center, and genuine parts. These factors bring out car performance, and help lower car accident leading to safer road."

J.D. Power has released the results of 2017 Thailand Customer Service Index (CSI) Study, based on customers who purchased new vehicle during January 2015 – May 2016 and took their vehicle for service to an authorized dealer or service center between Jul 2016 and May 2017 with total responses of 2,770 . Mitsubishi Motors ranks the 3rd highlighting the constant development of Mitsubishi Motors aftersales service escalating continuously since 2015 (Ranked 7th in 2015, 5th in 2016 and 3rd in 2017).

To raise customer satisfaction, owners of any Mitsubishi cars1 can go to any of more than 200 Mitsubishi's service centers nationwide for free 21-car check list. Special 10% discount1 for participated parts including brake, suspension and chemicals are also offered to customers bringing their vehicles to receive periodical maintenance1. Any spendings more than 3,000 Baht get free multi-purpose flashlight in value of 400 Baht. These special offers are valid from now on till 31st October 2017.

Mitsubishi also offers special campaign to the new customer with action camera and 3553 Package1 which offers free 3-year 1st class insurance, free 5-year warranty package2, free 5-year labor fee for periodical maintenance2 and 3-year 24 Hours Roadside Assistance for buyer of any new models including Pajero Sport, Triton, Attrage and Mirage.

1 Terms and conditions as designated by the company
2 5-year or 100,000-kilometer whichever comes first

Latest Press Release

Borgward Launches BX7 and BX5 SUVs in Gulf States

German-based automotive brand Borgward officially launched its operations in the Gulf states today. Speaking at the Dubai Motor Show 2017, Tom Anliker, Senior Vice President Global Marketing, Sales and Services at Borgward Group AG, expressed his...

Mazda unveils the All-New CX-5 Make All Chapters Remarkable Most-awaited SUV For Thai consumers has arrived

Mazda Sales (Thailand) Co. Ltd. and Mazda Motor Corporation have joined hands in staging the official launch of the All-New Mazda CX-5. The all-new model features elegant styling both inside and out, inspired by traditional Japanese art. Result is an...

The biggest Porsche meeting in Thailand #dastreffen2

The largest gatherings of Thai Porsche enthusiasts of the year organized by GTPORSCHE Thailand magazine is going to shaking the motoring circle at the end of this year. The contributors' rides will be exhibited from the models of air-cooled era,...

Foton Motor signs MOU with TDG to identify smart city solutions, during President Donald Trump#s first visit to China

On November 8-10, 2017, US President Trump took a delegation of nearly 30 CEOs from major American companies to make three-day state visit to China. In this period, US and China had in-depth talks about deepening economic and trade ties between the two...

Fuel-Efficient Engines and a Light Right Foot Help Ford Ranger Set New Eco-Driving Record

""Hypermiling"" drivers from Norway, using eco-friendly driving techniques, set new fuel-efficiency record in Ford Ranger pickup Ranger travels 1616 kilometres on a single tank of fuel during drive through Norway, Sweden and Finland Ford shares tips...

Related Topics