Friday July 19, 2019 11:45

Automotive Press Release : 25 Oct 2018

Use of Digital Devices by Sales Consultants Enhances Customer Satisfaction, J.D. Power Finds Automotive—25 Oct 18

The use of digital tablet devices during the sales process is one of the key drivers of customer satisfaction, particularly when used to demonstrate vehicle features and to assist the customer with their purchase decision, according to the J.D. Power