Wednesday November 21, 2018 11:16

Telecom Press Release : 09 Jul 2018

AIS Brings Customer Service to a Higher Level - Uplifting Human Touch and Incorporating Advanced Technologies to Fulfill Every Customer Segment Telecom—09 Jul 18

AIS as leader in digital life service provider introduces its latest campaign "No.1 Service with heart for digital lifestyle" The leading mobile operator creates a very powerful competitive advantage by uplifting human touch and incorporating advanced

AIS Brings Customer Service to a Higher Level - Uplifting Human Touch and Incorporating Advanced Technologies to Fulfill Every Customer Segment Telecom—09 Jul 18

Bangkok--9 Jul--AIS

AIS as leader in digital life service provider introduces its latest campaign "No.1 Service with heart for digital lifestyle" The leading mobile operator creates a very powerful competitive advantage by uplifting human touch and incorporating advanced technologies. The new campaign in customer services is designed to increase speed, convenience, security of customer's personal information, and personalized services that touch every human sense and fulfill the needs of every customer segment including:

1) Full-E services to make customer's transactions much easier. View statement summary, make payment and get receipt online instantly through myAIS application.

2) Face Recognition, another AIS security system for new number registration to eliminate customer worries on personal data breach. Available at service kiosks in 66 AIS shops nationwide and at every point of purchase.

3) Google Assistant. AIS as Google official partner co-develops Action on Google featuring voice command in Thai, first ever in Southeast Asia, enabling customers to enjoy digital lifestyles on AIS network more than ever.

4) Angel Team from AIS Contact Center to take care of digitally-inquisitive elderly customers.
Ms. Bussaya Satirapipatkul, Executive Vice President in charge of Customer Service Management at