Krungsri Auto Expands Relief Measures for Customers Impacted by COVID-19

Stocks and Financial Services Press Releases Tuesday April 7, 2020 11:42
Bangkok--7 Apr--FleishmanHillard

Krungsri Auto, a leader in automotive finance under Bank of Ayudhya PCL, announced that it has expanded assistance measures for auto finance customers who have been impacted by the spreading of COVID-19, in response to the Bank of Thailand’s loan-related measures. Krungsri Auto’s relief program now covers both the customers within the directly affected sectors and other businesses that have been indirectly affected. Customers can submit their requests and seek advisory during this difficult time via Krungsri Auto Call Center and Krungsri Auto branches nationwide.

Mrs. Kittiya Srisanit, Head of Krungsri Auto Group, Bank of Ayudhya PCL, said, “Krungsri Auto introduced relief programs for all auto finance customers who have been impacted by the COVID-19 pandemic in late February. The measures comprise a grace period on repayment up to six months for car financing and up to five months for motorcycle financing and reduced installment amount. Customers within the directly affected sectors, such as tourism and hospitality, can submit their requests to enter the program automatically, under Krungsri Auto’s terms and conditions. During the past month, more than 300,000 requests have been processed so far.”

“Recently, more stringent government measures to prevent the spreading of the disease has resulted in slowing economic activities. In response to the Bank of Thailand’s loan-related measures, Krungsri Auto has extended supportive measures to include customers within the sectors that have been indirectly impacted. Krungsri Auto will offer aids based on the circumstances and needs of each affected customer on a case-by-case basis,” added Mrs. Kittiya.

Additionally, Krungsri Auto had increased its service system capacity to meet the rising demand for timely customer support. It recently launched on web request service to facilitate customers in applying for a grace period of repayment 24 hours a day. Moreover, Krungsri Auto Call Center is now equipped with additional phone lines and almost 100 officers, while the internal operations were shortened and made more flexible to enable faster customer service. Krungsri Auto branches nationwide also have a sufficient number of officers available for swift customer service and advisory.

Krungsri Auto customers who have been impacted by COVID-19 can submit their requests for a grace period of repayment online at https://bit.ly/33Gb8s8 or contact Krungsri Auto Call Center 02-740-7400 press 3 or press 5 and Krungsri Auto branches nationwide for more information on the relief program.

The New Experience with Krungsri Auto

Krungsri Auto, a leader of automotive finance business under Krungsri, offers a variety of loan services, including “Car for Cash”, “Krungsri Rod Baan”, “Krungsri New Car”, “Krungsri Used Car”, and “Krungsri Truck” operated by Krungsri Auto Group, Bank of Ayudhya Public Company Limited, “Krungsri Motorcycle”, “Krungsri Big Bike”, “Krungsri Used Big Bike” “Car for Cash Motorcycle” “Krungsri Inventory Finance” as well as insurance services by “Krungsri Auto Broker”, operated by Ayudhya Capital Auto Lease Public Company Limited.

Customers can access these financial services through Krungsri Auto’s 52 branches and the Bank of Ayudhya’s branches nationwide, and Krungsri Auto Call Center (tel. 02-740-7400, press 1). Visit www.krungsriauto.com or www.facebook.com/krungsriauto for more details.


Latest Press Release

Photo Release : Grab Thailand joined forces with the Ministry of Agriculture and Cooperatives, launching 'Farmers’ Market’

Grab Thailand in collaboration with Ministry of Agriculture and Cooperatives (MoAC), led by Dr. Kengkran Louvirojanakul, Head of Public Affairs, Grab Thailand (2nd from left) and Mr. Alongkorn Polabut, the advisor to the Minister of Agriculture and...

BTS GROUP FY 2019/20 NET PROFIT GROWS 184% YoY TO 8.2 BILLION BAHT AGAINST THE COVID-19 PANDEMIC IMPACT

BTS Group Holdings Public Company Limited (BTS Group) posted an excellent set of financial results for fiscal year 2019/20 (from April 2019 to March 2020). In spite of slowdown in the last quarter of fiscal year due to the outbreak of the coronavirus...

Photo Release: KBank and EGAT Saving and Credit Cooperative signs an agreement to integrate financial service via mobile app

Mr. Silawat Santivisat (right), KBank Senior Executive Vice President, and Mr. Chartchai Rojanaratanangkule, Vice President and President of Financial Management Committee, EGAT Saving and Credit Cooperative Limited, signed an agreement on the...

Thailand-based insurtech Go! Insurance secures funding to launch its easy-to-access health insurance platform

Go! Insurance - a Thailand-based digital health insurance company - has raised pre-seed funding from investors and will be launching its service in Thailand to provide better and easier access to health insurance. Founded in late 2019 by two insurance...

K PLUS launches new features for loan management via K PLUS – you can pay off your loan faster without going to a bank branch

KASIKORNBANK (KBank) is always determined to give customers more convenience. With the launch of four new features on K PLUS, customers can easily manage and conduct their loan transactions via the K PLUS application, with no need to go to a bank branch....

Related Topics