Crown Customer Service Excellence recognised with Best Material Handling Company Award in Singapore

General Press Releases Tuesday September 10, 2019 17:10
SINGAPORE--11 Sep--PRNewswire/InfoQuest

Crown Equipment Singapore, part of Crown Equipment Corporation, has received two coveted awards at Singapore Business Awards 2019. Through its award-winning InfoLink(R) technology and best-in-class customer services, Crown has picked up the Best Warehouse Logistics Company 2019 and the Material Handling Company of the Year 2019 awards.

Hosted by APAC Insider, the Singapore Business Awards recognise businesses that have attained remarkable accomplishments and growth in their respective business endeavours in the past year. With Crown's recent success in developing its infrastructure, improving its network coverage, as well as boosting its local and regional presence, the company was a clear choice to be nominated in the material handling and logistics categories.

Following the nomination, a network of respected industry partners and an expert in-house research team led the decision-making process to assess each nominee's ability to adapt to market changes, dedication to innovation, and enthusiasm to stand out from its competition.

Crown's standout innovation is InfoLink(R) Operator and Fleet Management system, a wireless solution that allows its customers to receive accurate, on-demand business metrics in real-time. This state-of-the-art solution brings the benefits of technology to material handling by connecting forklift trucks, operators and facilities through collecting and presenting accurate, real-time information for better decision-making opportunities. The solution also enables the monitoring and management of operator factors that affect the bottom line, including compliance, impacts, and productivity. InfoLink(R) tracks data across the entire forklift fleet to provide insight on fleet utilisation, energy consumption, and service scheduling.

InfoLink(R) is designed with a user-friendly interface that provides helpful tools, such as real-time alerts, intuitive dashboards, and detailed reports, for managers, supervisors, safety managers and operators. This on-demand performance data will contribute to better decision-making as it allows clients to explore and analyse issues quickly, as well as set benchmarks via interactive dashboard tools.

"Developing a strong technology, such as InfoLink(R), is only one of our key strengths," said Steve Stewart, Executive Director of Asia Pacific for Crown Lift Trucks. "Backed by our passionate and proficient team, we are also deeply committed to deliver the best customer support services. We believe that only by meeting our customers' needs and exceeding their demands that Crown continues to grow and succeed on a global scale."

Contact:
david.sultana@crown.com
Photo - https://photos.prnasia.com/prnh/20190910/2575215-1
Logo - https://photos.prnasia.com/prnh/20181002/2253114-1logo

Latest Press Release

Central Department Store to Host the first Worlds Premier Watch Jewellery At Central World to Target 800 million baht in Sales from Chinese and CLMV Tourists

Central Department Store and Central Pattana PLC are set to co-host Central | ZEN World's Premier Watch & Jewellery Expo @CentralwOrld. Led by Piyawan Leelasompop, Executive Vice-President of Marketing, Central Department Store Limited, A part of...

Teo Choo Guan won the Swedish World Peace Award

WAKi International Group chairman and founder Teo Choo Guan became the first Malaysian to be awarded the World Peace Award 2019. Teo received the award for his dedication and effort in promoting activities that cultivate harmony and respect among the...

58 Countries Join Euro-Asia Economic Forum in Xi#an to Co-establish the Belt and Road Initiative

Under the theme 'The Belt and Road Construction: High-Level Cooperation and High-Quality Development', The 2019 Euro-Asia Economic Forum (The Forum) held in Xi'an, the capital of western China's Shaanxi province, has gathered member states of Shanghai...

Central Park Tower Becomes the Tallest Residential Building in the World

Extell Development Company, a full-service real estate developer of residential, commercial and hospitality properties, today announced that Central Park Tower has topped out, which at 1,550 feet, will be the tallest residential building in the world....

Highclere Castle - home of Downton Abbey is now available to book on Airbnb

- To celebrate the upcoming motion picture event Downton Abbey, Highclere Castle will open its doors to two guests for a never-before-stay available only on Airbnb - Two fans will be able to stay overnight in one of the grand bedrooms on November 26 -...

Related Topics