Genesys Announces G-Summit 2014 South East Asia in Bangkok

Information Technology Press Releases Tuesday November 11, 2014 17:11
Bangkok--11 Nov--Farh Agency
South East Asia’s Customer Experience Event Coming to Bangkok November 20-21
Genesys (, a leading provider of customer experience and contact center solutions, today announced that its annual G-Summit conference will be held November 20-21in Bangkok, Thailand.

The South-East Asia conference is part of a global G-Summit series that brings together thousands of customer experience thought leaders, technology visionaries and leading global brands, to share best practices and learning on how to innovate and deliver great customer experiences. The upcoming Summit will challenge enterprise organizations to re-think their contact center strategies by designing customer journeys that promise a more effortless experience while increasing revenue, improving loyalty and lowering cost.

Taking Customer Experience to the Next Level Throughout the OrganizationG-Summit 2014 South-East Asia will focus on “Taking Customer Experience to the Next Level,” a theme which symbolizes the new rapid-to-deploy innovations Genesys has created for its customers, as well as the latestCustomer Experience Platform available in Business and Enterprise Editions.

“G-Summit 2014 is a call to business leaders to re-think how they can take their customer experience to the next level to achieve their business goals and deliver on their brand promise,” said Bruce Eidsvik, Managing Director of Genesys APAC. “This year we are committed to helping organizations drive their customer experience to the next level with new and exciting customer experiences. We’ll be demonstrating the latest innovations, insights and best practices to show how them how to engage with customers in a way that matters to them most and deliver a differentiated customer experience.”

G-Summit draws business leaders across South East Asia, including:
  • Customer Experience executives attempting to tackle the challenges of leveraging the customer experience to differentiate their company while lowering costs;
  • Contact center managers who face the day-to-day pressure of managing their contact center operations;
  • Technology leaders who seek hands-on learning opportunities for designing, deploying and maintaining optimal customer experience solutions
Visit for for the full agenda and further information on G-Summit 2014 South East Asia.

Latest Press Release

Huawei Partners with Merriam-Webster to Bring World-Class Dictionary App to AppGallery Users

- Merriam-Webster Dictionary app is now accessible on Huawei devices, with an exclusive activation offer to promote further learning Merriam-Webster's most trusted and useful dictionary app has arrived on AppGallery. As the dictionary publisher helping...

Singapore based Fintech Powerhouse GoBear partners with Netcore to boost multichannel Customer Engagement and Retention

Netcore Solutions, the leading marketing automation, and personalization platform announced that GoBear, one of Asia's biggest Fintech has chosen Netcore Smartech to power its multi-channel marketing automation and engagement campaigns, to ensure...

Lazarus dives into big-game hunting, now operates its own ransomware, Kaspersky reports

Incident analysis by Kaspersky of two cases in Europe and Asia has uncovered that VHD ransomware – first discussed in public in spring 2020 – is owned and operated by Lazarus, a prominent North-Korean APT group. The move by Lazarus, to create...

Huawei Empowers Asia Pacific Digital Transformation, Leading to Adaptive Enterprises in Post-COVID World

Under the theme of “Digital Transformation Leading to Adaptive Enterprises,” the Huawei APAC Enterprise Digitalization Summit was held online on Thursday. Industry pioneers and thought leaders from Asia Pacific gathered together and discussed...

Thailand’s Department of Intellectual Property (DIP) and the Ministry of Digital Economy and Society (DES) launch new website blocking provisions in efforts to clamp down on online piracy

On 2ndAugust the Department of Intellectual Property (DIP), the Ministry of Digital Economy and Society (DES) and the National Broadcasting and Telecommunications Commission (NBTC) announced new website blocking provisions for piracy sites which violate...

Related Topics