IFS extends leadership in Service Management with the acquisition of WorkWave

Information Technology Press Releases Thursday October 5, 2017 13:05
Bangkok--5 Oct--Mind PR

IFS is now uniquely positioned to offer world leading service management software solutions to the full spectrum of service businesses, independent of size, level of operational complexity, vertical focus or geographical location.

IFS, the global enterprise applications company, today announces it has signed an agreement to purchase WorkWave LLC. WorkWave is a leading provider of highly scalable, cloud-based Software-as-a-Service (SaaS) solutions for the Field Service and Last Mile Delivery and Logistics industries. WorkWave primarily serves small & medium sized (SMB) service businesses, with specific vertical focus on Pest Control, Lawn & Landscape, Cleaning & Janitorial, Heating/Ventilation/AC, Plumbing & Electrical and Transportation.

WorkWave's SaaS solutions seamlessly integrate the office to the field, enabling SMB service businesses to streamline back office tasks such as scheduling, planning and billing, increase field visibility and productivity, and automate marketing and sales activities. As a result, WorkWave's clients are able to significantly improve efficiency, reduce cost, boost revenues and enhance customer satisfaction.

From its headquarters in Holmdel, New Jersey, WorkWave's 260 employees support more than 7,300 customers who are primarily based in the U.S. Thanks to its deep industry expertise, cutting-edge technology and focus on customer service, WorkWave is proud to be recognized with multiple awards for its outstanding growth and culture, including the Inc. 5000 and Best Places to Work, among others.

Commenting on the acquisitions, Fredrik vom Hofe, Group Senior Vice President for Business Development at IFS said "This acquisition is further evidence of how IFS is investing to extend its global leadership in Service Management. WorkWave, with its very strong SaaS offering and deep knowledge of how to serve SMB service businesses, complements IFS's already leading service management offering that is used by many larger service-centric companies. We can now offer the most complete, connected Service Management solutions across the full-spectrum of service organizations and service-intensive industries, globally! In addition, we have significantly strengthened our presence in North America, the world's largest software market, meaning that the Americas is now the largest region in the IFS Group." He continued: "We are very pleased to have WorkWave's CEO, Chris Sullens, and the talented WorkWave team join IFS to continue our growth in Service Management."

Chris Sullens, CEO of WorkWave, stated "We are very excited to join the IFS team and looking forward to mutually accelerating our growth in the field service and logistics industries - and beyond. This is a great opportunity for our clients, partners, and employees." He added, "We now have the opportunity to leverage the resources of a leading service management software organization, while continuing to invest in and deliver exceptional products and services to our core clients in pest control and other field service verticals. Our combination of offerings will help service businesses of all sizes solve their operational and growth challenges through our market-leading software solutions."

The acquisition is expected to close in Q4 2017. The financial terms of the acquisition are not being disclosed.

Latest Press Release

AIS partners with Google to enhance the digital experience for Thais Driving the country towards all aspects of Thailand 4.0 through global technologies

AIS has entered into a strategic partnership with Google to underline its Digital for Thais concept that supports and offers Thais the opportunity to equally access digital content and digital services through a global innovation. AIS and Google are...

eCloudvalley, The First and Only Publicly Listed Born-in-the-Cloud MSP

Starting from July 17th, 2018, eCloudvalley is successfully listed on the Emerging Stock Board of Taipei Exchange (TPEx) as the first and only publicly listed born-in-the-Cloud MSP. Founded in 2014 as a born-in-the-cloud partner, eCloudvalley has grown...

Kaspersky Lab response to EU Parliament vote on Report on Cyber Defence

The European Parliament voted on a report in which Polish representative, MEP Fotyga included an amendment referencing Kaspersky Lab which is based on untrue statements. Although this report has no legislative power it demonstrates a distinct lack of...

One-Blue Announces Memory-Tech to join Licensing Program for Blu-ray Disc(TM) and Ultra HD Blu-ray(TM) Products

One-Blue today announced that Memory-Tech Holdings Inc. (Memory-Tech) has joined the One-Blue product licensing program as a licensor. Memory-Tech joins the current program licensors ARRIS Enterprises LLC, Columbia Technology Ventures, Cyberlink...

Dahua Technology Participated in the Exhibition of 16+1 Summit

During the China-CEE Local Cooperation Exhibition, which was a part of the Seventh Summit of China and CEE countries (also known as "16+1" Summit), Dahua Technology presented its cutting-edge security technologies & solutions to the leaders of China...

Related Topics