Comviva Launches Unified Digital Experience Platform (UDxP)

Information Technology Press Releases Wednesday November 7, 2018 13:13
NEW DELHI--7 Nov--PRNewswire/InfoQuest
  • A consolidated digital services delivery platform to accelerate an operator's transformational journey
  • Empowers retail and enterprise customers to control and manage multiple services via digital self-care

Comviva, the global leader in providing mobility solutions, has released a powerful, yet simple to use, Unified Digital Experience Platform (UDxP) that will accelerate a CSP's journey into digital services, by enabling them to deliver an integrated, automated, intelligent bouquet of services to customers, while ensuring a frictionless experience across channels.

(Logo: https://mma.prnewswire.com/media/721519/Comviva_Logo.jpg )

Telecom service providers have provided the backbone to digitization for many industries. However, they have been slow to digitize their own operations and offerings, putting them at risk of becoming minor players in the emerging digital economy, leading them to lose market share and revenues. Comviva's UDxP platform will help operators rise up the value chain by accelerating them on a more sustainable growth path in an increasingly digital world.

Speaking on the launch, Amit Sanyal, VP & Executive Head - Consumer Value Solutions at Comviva said, "In today's digital world, communications service providers have to reimagine their business models to survive the twin threat of decreasing ARPUs and increasing OTT threat. In this shifting paradigm, digital self-care will help service providers to drive the shift from connectivity to capitalizing on digital demand. We are excited to launch UDxP platform which provides the emerging digital customer with the convenience, choice and the means to instant gratification that are the cornerstones of a digitally driven business."

UDxP consolidates telecom offerings via an integrated digital platform which empowers retail and enterprise customers to control and manage multiple services through digital self-care on their preferred channel such as mobile, web, smart-watches, USSD or SMS. The high degree of personalization available on digital self-care through new technologies like AI and machine learning will allow operators to provide improved service levels based on deep actionable insights comparable to industry disruptors.

As faster time to market is an important pre-requisite for provisioning digital services, Comviva's UDxP platform provides pre-built self-care modules, as well as a smart integration layer-based on XSLT for ensuring faster time to market through efficient and rapid integrations. This allows the digital service provider to launch services quickly and efficiently, without disrupting business flows.

PR contact:
Sundeep Mehta
Email: pr@mahindracomviva.com
Source: Comviva

Latest Press Release

SiS joined forces with Interlink Telecom introducing cloud service business, aiming to become a leading cloud service provider within three years

Capitalizing on its strength in customization that allows organizations to fine-tune their own cloud systems and its unique business model that offers solutions and services through over 2,000 business partners, targeting enterprise markets SiS...

Master of Eternity สงครามข้ามจักรวาล อัพเดท Frame Arms Girl แล้วจ้า

ตัวละครจาก Frame Arms Girl บุก Master of Eternity แล้ววันนี้ เปิดศึกลุยเลย ทั้งบน iOS และ Android แฟนๆ Frame Arms Girl เฮลั่น Master of Eternity อัพเดท FA Girl แล้วจ้า เกมหุ่นยนต์วางแผนการรบ SRPG จาก Nexon Korea บริษัทในเครือ NEXON Co., Ltd. ("Nexon")...

Uniview Opens Manufacturing Base in China and Branch Office in South Korea

Uniview, the global pioneer and leader of IP video surveillance, is committing to providing high-quality and professional services to global customers. Uniview has a nearly 100% growth rate in overseas markets, covers over 145 regions and countries, and...

BLR Airport Launches Self-Bag-Drop

Just 45 seconds! This will be the time taken to complete your baggage check-in at the Kempegowda International Airport, Bengaluru. The Bangalore International Airport Limited - operator of the BLR Airport - has, once more, raised the bar for passenger...

Element AI Announces Strategic Partnerships with GIC, SGInnovate, and Singapore Management University

- Element AI expands its successful collaborative approach and existing ties to Singapore with new agreements to develop cutting edge products in the financial sector, enhance local talent, scale commercial Artificial Intelligence solutions, and embark...

Related Topics