Advice on updating to the latest iOS and Android versions for enhanced efficiency and continued use of K PLUS

Information Technology Press Releases Thursday January 16, 2020 11:38
Bangkok--16 Jan--KASIKORNBANK
KBank's customers are advised to update to the latest iOS and Android versions for enhanced security in using K PLUS, prevention of risks stemming from cyber attack and continued use of new features.
For enhanced efficiency and continued use of K PLUS, KBank's customers, using K PLUS, are advised to update to iOS version 10.0 and newer or Android version 6.0 version and newer.
Failing to do so may result in the following impacts:
  • Customers using K PLUS on iOS versions older than 10.0 from January 28, 2020 onward will be able to use K PLUS, but not be able to update to the new K PLUS version. Therefore, they will not be able to use new features on K PLUS in the future.
  • Customers using K PLUS on Android versions older than 6.0 from March 17, 2020 onward will no longer be able to use K PLUS.
For further inquiries, please call the K-Contact Center at Tel. 02-888-8888 ext. 03.
Methods                                               iOS                                                                             Android
Examine the current version of the operating system   Must be iOS version 10.0 and newer                                               Must be Android version 6.0 and newer
  • Go to "Settings"                                                               - Go to "Settings"
  • Select "General"                                                               - Select "About Phone"
  • Select "About" > view "Software Version"                                       - Select "Software Info."
  • View "Android Version"
Update operating system                               Should update to the latest version of the operating system on a regular basis   Should update to the latest version of the operating
  • Go to "Settings"                                                               system on a regular basis
  • Select "General"                                                               - Go to "Settings"