Friday October 2, 2020 04:57

IT Press Release : 31 Jul 2020

Huawei's Catherine Chen: Shared Responsibility for a Shared Future IT—31 Jul 20

Huawei Corporate Senior Vice President and Director of the Board Catherine Chen delivered a keynote speech at the online Better World Summit 2020 today. According to Chen, telecom regulators across many nations and industries must work together to

Red Box Fuels AI-powered Insights Through Integration with Salesforce Einstein Call Coaching on Salesforce AppExchange IT—31 Jul 20

LONDON and NEW YORK--31 Jul--PRNewswire/InfoQuest

Red Box, a leading platform for voice, today announces Red Box AI Bridge for Salesforce Einstein on Salesforce AppExchange, the world's leading enterprise cloud marketplace. Red Box AI Bridge enables organisations not utilising a Salesforce-embedded communication platform to capture high quality call and metadata from their existing telephony or contact centre platform. This voice data is then made easily available to Einstein Call Coaching for AI-powered insights that drive sales performance improvements.

Einstein Call Coaching for High Velocity Sales was introduced at Dreamforce last year and is part of Salesforce's 2020 Summer release. It helps managers more effectively coach individuals, and scale learnings across teams, as well as gain deeper insights into customer needs and experiences.

"The breadth of Red Box's connectivity to support voice capture from any platform, coupled with our ability to capture 'AI-Ready' call audio, makes AI-enabled speech analytics a logical next step in our integration with Salesforce," add Pete Ellis, Red Box CPO. "We look forward to empowering customers with transformative sales performance outcomes."

This Red Box AI Bridge for Salesforce Einstein is now available here on Salesforce AppExchange, alongside its Voice Data Controller application that enables the mapping of

Fortinet Recognized as Winner of Microsoft’s 2020 Commercial Marketplace Partner of the IT—31 Jul 20

Fortinet(R) (NASDAQ: FTNT), a global leader in broad, integrated and automated cybersecurity solutions, today announced it has won Microsoft’s 2020 Commercial Marketplace Partner of the Year award. Fortinet was honored among a global field of top

A Fully Immersive Post-Apocalyptic Survival Adventure with LifeAfter IT—31 Jul 20

NetEase Games’ popular mobile survival game LifeAfter depicts the aftermath of a devastated world. In this world filled with hunger and cold, players will have to fight for their own survival. LifeAfter is now officially available for PC! Download

Pearl Abyss Announces "Shadow Arena Regional Cup - Asia" Final Round IT—31 Jul 20

Pearl Abyss announced today that the "Shadow Arena Regional Cup - Asia" final round playoffs will soon begin. After surviving merciless group preliminaries, 40 players have emerged victorious, and will advance to the final round to be held on August

Premium Networks Build Differentiated Competitiveness for Carriers IT—31 Jul 20

Huawei hosted the "Premium Networks, Better Digital World" session at Better World Summit 2020. During this online session, global carriers, IDC analyst, and Huawei discussed how carriers can differentiate their services and improve networks to ensure