Mr. Mark Heather will be based at Eastin Hotel Makkasan, Bangkok as hotel general manager and will also oversee other general managers of Eastin Hotels and Eastin Residences. Mark Heather was most recently employed as General Manager of Anantara Golden Triangle Resort. He successfully repositioned the resort as one of the leading award winning luxury resorts in Thailand. Under Mark’s leadership the resort also beat all its previous records in revenue, GOP retention and guest satisfaction. Prior to moving back to Thailand, Mark was a general manager at Harbour View Hotel in Vietnam where he upgraded all the products and services and for the first time brought profit to the owner (Minor International). Previously he opened two luxury boutique resorts in Southern Thailand namely Nakamanda in Krabi and La Flora Khao Lak. He was also general manager at Villa Santi Hotel and Resort in Luang Prabang, Laos.
Before entering into the hospitality industry, Mark established a small retail and wholesale book business in the UK. After 12 years of operations he decided to sell his business to find a new challenge where he landed in Australia then Thailand. He was a corporate training manager at Princess Hotels, a lecturer on International Hospitality for the Institute of the American Hotel & Motel Association and a program director for Mahidol University respectively. A total of six years in developing training programs for hospitality including human resources, sales, marketing, front office, food & beverage and promotion.
Eastin Hotel Makkasan, Bangkok has just completed its full renovation early this year with a modern residential interior design reflecting the new Eastin brand essence to serve both business and leisure travelers. All 280 guestrooms and suites are upgraded with luxury bedding, deluxe amenities and latest technology including internet access and hi tech in room entertainment systems.
The hotel is conveniently located next to the expressway leading to Suvarnabhumi Airport, only a 30 minute drive away from the hotel. Access to the airport will get even easier after the opening of the Airport Link Terminal that sits right next to the hotel.
Eastin Hotels & Eastin Residences Corporate Office:
14th Floor, TST Tower
21 Viphavadi-Rangsit Road
Jatujak, Bangkok 10900Thailand
Tel: +66 2 273 8507
Fax: +66 2 273 8509