With a background in the Food and Beverage department, Mr. Bertrand worked for hotels and fine dining restaurants in France, England, Switzerland, Dubai and Cambodia. His latest assignment was as an F&B Operations Manager for three outlets in Cambodia where he handled recruitment, training, promotions and overall restaurant management.
Mr. De La Sierra on the other hand, has experience in the Rooms Division when he worked in several hotels in Spain. His latest assignment was as a Rooms Division Manager in a 4-star hotel in Cuba, where his main responsibility was to ensure smooth check-in and checkout experience of the guests, as well as, maintain the hotel's quality of service at Front Desk.
The two new team members' secondary responsibilities include assisting general managers by providing knowledge of leading brand standards, product quality assessment and personal assistance.
"We are excited to welcome both of our new regional operations executives, and we look forward to seeing what they will achieve," said Harshanty Kaloko, Regional Director of Public Relations and Promotions, Swiss-Belhotel International.