Best Western Celebrates 13 TripAdvisor Certificates of Excellence in Asia

Thursday 29 June 2017 14:35
Best Western® Hotels & Resorts is celebrating after 13 of its Asian hotels achieved the 2017 TripAdvisor Certificate of Excellence.

Reflecting the company's proud commitment to guest satisfaction and service excellence, Best Western hotels in Thailand, Japan, The Philippines, Indonesia and Myanmar all achieved the Certificate of Excellence, which is awarded to hotels that consistently earn great reviews and ratings from travelers on TripAdvisor, the world's biggest travel site.

These award-winning hotels include city hotels and beach resorts and cover three of Best Western's brands: Best Western, Best Western Plus and Best Western Premier. The full list is as follows:

1. Best Western Premier Bangtao Beach Resort & Spa, Phuket (Thailand)

2. Best Western Premier Amaranth Suvarnabhumi Airport, Bangkok (Thailand)

3. Best Western Premier Sukhumvit, Bangkok (Thailand)

4. Best Western Royal Buriram Hotel (Thailand)

5. Best Western Patong Beach, Phuket (Thailand)

6. Best Western Plus Wanda Grand Hotel, Bangkok (Thailand)

7. Best Western Okinawa Kouki Beach (Japan)

8. Best Western Okinawa Onna Beach (Japan)

9. Best Western Boracay Tropics Resort (The Philippines)

10. Best Western Plus Lex Cebu (The Philippines)

11. Best Western Premier La Grande Hotel, Bandung (Indonesia)

12. Best Western Green Hill Hotel, Yangon (Myanmar)

13. Best Western Chinatown Hotel, Yangon (Myanmar)

"We are thrilled that so many of Best Western's hotels in Asia have received the TripAdvisor Certificate of Excellence, said Olivier Berrivin, Best Western's Managing Director of International Operations - Asia. "At Best Western, we pride ourselves on providing the highest levels of customer service. To receive such a resounding vote of confidence from our guests is truly gratifying."

"Exceeding our guests' expectations is the overriding goal of every Best Western hotel. The TripAdvisor Certificate of Excellence awards are a genuine reflection of guest satisfaction and, therefore, a true reflection of our hotels' performance. It is fantastic that these excellent hotels are now getting the public recognition they deserve," Olivier added.

The Certificate of Excellence accounts for the quality and quantity of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a hotel must maintain an overall TripAdvisor "bubble rating" of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least a year.