Jetstar introduces New Option to Top Up Carry-on To 14 kgs

Wednesday 27 November 2019 15:39
Jetstar customers can now increase their carry-on allowance to 14kgs with the launch of a new carry-on 7kg top-up option.

Passengers flying Jetstar already receive 7kgs of carry-on baggage included in their Starter Fare and the new paid option lets customers double this allowance.

The launch will help more customers speed up their travel by skipping baggage check-in and then having them collect it at the arrival carousel.

Passengers can purchase an additional 7kgs of carry-on baggage on all Jetstar Asia flights to and from Singapore except to and from Vietnam.

The 7kg top-up starts from $19 on Starter Fares and is available for purchase on Jetstar.com from today.

Club Jetstar members will also receive a 20 per cent discount when they purchase the top-up as part of their flight booking.

This increased weight allowance needs to be spread over two bags – with no single bag exceeding 10kgs.

The carry-on bag dimensions remain the same. The main carry-on bag must fit in the overhead lockers and be no bigger than 56cm (height) x 36cm (width) x 23cm (depth). Smaller items should be placed under the seat in front.

Jetstar introduced its first paid carry-on option in 2018 allowing travellers to boost their carry-on by 3kgs. The new 7kg top-up replaces this option.