SCB Announces Urgent Relief Measures for Customers Affected by Earthquake

Monday 31 March 2025 09:41
Siam Commercial Bank (SCB) has launched a series of urgent relief measures to support customers impacted by the recent earthquake. These include loan payment deferrals and special financing options for home and business repairs. Home loan customers will benefit from a three-month principal payment suspension, while those needing to repair their homes can access new loans at a 0% interest rate for the first three months. In addition, business rehabilitation loans are available to small enterprises and SMEs, with fixed interest rates starting at 3.5% per annum for the first 24 months.
SCB Announces Urgent Relief Measures for Customers Affected by Earthquake

The earthquake on March 28, 2025, caused significant damage to both property and livelihoods across several regions in Thailand. SCB is deeply concerned for our customers and is committed to standing by them during this difficult time. Our urgent relief package covers both individual and SME customers, offering loan deferrals for existing borrowers and new financing options for home repairs and business recovery.

Support for Individuals and Small Business Customers:

  1. Home Loan and My Home My Cash Customers: SCB is offering a three-month suspension of principal payments. Customers can also access the SCB Home Loan Top Up product with 0% interest for three months to fund home repairs. This includes both existing SCB Home Loan Top Up customers and new applicants for My Home My Cash loans. In addition, collateral appraisal fees will be waived for single houses, townhouses, and condominiums.
  2. Auto Loan: Customers may defer payments for up to three months, with an option to extend the loan term accordingly (applicable if the borrower's age does not exceed 65 years).
  3. Business Loans: Customers may defer principal payments for up to three months. SCB is also offering business rehabilitation loans with a fixed interest rate starting at 3.5% per annum for the first 24 months. The maximum loan term is 10 years.

Affected customers can apply for relief measures from March 30 to June 30, 2025, at any SCB branch nationwide. For assistance, please contact the SCB Customer Center at 02-777-7777.

Support for SME Customers:

SCB will assist entrepreneurs affected directly or indirectly through four key measures: 1) Principal payment suspension for up to six months; 2) Combined suspension of principal and interest payments for up to three months; 3) Temporary increase in revolving credit limits up to 20% of the original limit, capped at 10 million baht to boost liquidity; and 4) Additional financing for renovation, repair, or replacement of damaged assets up to 20% of the total original credit limit, also capped at 10 million baht. This loan offers a fixed interest rate starting at 3.5% per annum for the first 24 months and a maximum term of seven years.

The affected SME customers can apply for relief measures from March 30 to December 31, 2025, please contact the SCB Business Call Center at 02-722-2222, or your relationship manager.

SCB extends its heartfelt support to all those affected by the disaster and remains committed to helping customers navigate this challenging period. The bank will expedite all requests to ensure timely recovery for those in need.

Borrow responsibly, based on your repayment capability:

*SCB Home Loan Top Up / My Home My Cash: The effective interest rate ranges from 5.575% to 14.075% per annum. This is based on an interest rate assumption of MRR - 1.50% to MRR + 6.75% per annum. As of March 3, 2025, the Minimum Retail Rate (MRR) is 7.075% per annum. Please note that the floating interest rate is subject to change and may increase or decrease over time.

Terms and conditions are as determined by the Bank.

Source: Siam Commercial Bank