Tuesday December 19, 2017 03:32


Global ESP Adestra Wins Customer Service Team of the Year in CSIA Australian Service Excellence General—27 Oct 17

Adestra, a leading provider of innovative marketing technology software and services, has won an award for Customer Service Team of the Year - Medium Businesses in the Customer Service Institute for Australia's (CSIA) annual Australian Service Excellence

Photo Release: AIS Michelin Stars Chef# 18 General—12 Oct 17

Mrs.Bussaya Satirapipatkul, Executive Vice President of Customer Service Management of AIS recently organized the 'AIS Michelin Stars Chef #18', an exclusive dining privilege for AIS customers with an awarded Three Michelin star Chef Michel Roux from

Mitsubishi Motors ranked 3rd in J.D. Power 2017 Thailand Customer Service Index Study offering Automotive—05 Sep 17

Mitsubishi Motors (Thailand) Co., Ltd. commits continuous improvement of satisfaction and strives for higher aftersales service standard.Recently, Mitsubishi brand is ranked the 3rd in J.D. Power 2017 Thailand Customer Service Index (CSI) Study. To

ไทยประกันชีวิตเปิดศูนย์บริการลูกค้า สาขาเซ็นทรัล ขอนแก่น รองรับไลฟ์สไตล์ลูกค้าในปัจจุบัน หุ้น—29 Aug 17

นายทำนุ บุญประกอบ Managing Executive Officer บริษัท ไทยประกันชีวิต จำกัด (มหาชน) เปิดเผยว่า บริษัทฯ ได้เตรียมเปิดศูนย์บริการลูกค้า (Customer Service Center : CSC) สาขาเซ็นทรัลพลาซ่า ขอนแก่น ซึ่งตั้งอยู่ชั้น 3 ศูนย์การค้าเซ็นทรัลพลาซ่า ขอนแก่น

Photo Release: THAI Entrusted to Provide Customer Services for Heibei Lifestyle—31 Jul 17

Thai Airways International Public Company Limited (THAI) has been entrusted to provide ground services for Heibei Airlines at Suvarnabhumi Airport, whereby services will be provided by THAI's Ground Customer Services, Ground Equipment Services, Cargo and

MG Boosts Used Car Buyer#s Confidence with Enhanced Customer Service Iconic brand#s Approved Automotive—13 Jul 17

MG Sales (Thailand) - the distributor of MG, the iconic British cars – is now expanding the Approved Certified Used Car by MG programme beyond Bangkok to satisfy the demands of prospective customers nationwide. Buyers of Approved Certified Used Car

Photo Release: THAI Ground Customer Services Receives Honorable Award for Excellent Lifestyle—05 Jul 17

Mrs. Phakkhra Ruangsiradecho, Acting Executive Vice President, Aviation Business Unit, Thai Airways International Public Company Limited (THAI), received the "Honorable Award for Excellent Service" for Ground Service Department on behalf of the Company

Social Media is Encouraging Electrical Utilities in Asia to Improve Customer Energy—09 May 17

Set to take place at IMPACT, Bangkok on 25-27 May 2017, Asian Utility Week is a large scale expo designed for Asian utilities who seek to transform their utility business model to include digital enablers. A core theme of the expo is the transformation

EASY BUY upgrades Contact Center Infrastructure with Aspect? Unified IP? Aspect Workforce IT—24 Apr 17

EASY BUY steps up its services by upgrading its contact center & workforce management (WFM) with Aspect Software in order to optimize customer service delivery and outbound operation processes. Bangkok 24 April 2017: EASY BUY Public Company Limited

Photo Release: THAI and TAT Join Together on Children in Flight Thai Life Field Trip Lifestyle—21 Apr 17

Mrs. Phakkara Ruangsiradecho (eighth from left, standing), Managing Director of Ground Customer Services Department, Thai Airways International Public Company Limited (THAI), and Ms. Anoma Wongyai (seventh from left, standing), Director of Tourism

High-tech manufacturer Dibal uses mobile capabilities of IFS Applications to speed up processes and IT—17 Apr 17

Leading Spanish manufacturer of weighing and labelling solutions for the retail sector to implement IFS Applications to power international expansion IFS, the global business applications company, announces that Spanish manufacturer Dibal has chosen to

A Cisco Finesse Power Pack from 2Ring added to Cisco SolutionsPlus IT—23 Mar 17

2Ring is proud to announce that is has become an official member of the Cisco SolutionsPlus Program. This means that all businesses that run customer service on one of the Cisco Contact Center platforms are able to approach Cisco or members of the Cisco

Airports Council International announces the world#s top airports for customer service in 2016, as Lifestyle—07 Mar 17

Airports Council International (ACI) World today announces the winners of the 2016 Airport Service Quality (ASQ) Awards. Airports large and small from around the globe demonstrate airports' commitment to providing an excellent customer experience. View

KBank Building on Strengths to Uphold Top Position in Customers Minds Stcoks—30 Jan 17

KASIKORNBANK (KBank) has launched new synergies in customer service to three customer segments offering even better service quality. They also aim to achieve 4-6 percent growth in corporate and SME loans during 2017, and 5-6 percent expansion in their

SCB to briefly shut down ATM system to upgrade system and customer Stcoks—10 Jan 17

In a bid to upgrade its ATM system and service quality, SCB will temporarily shut down its ATM system from Friday, 13 January at 23.00 hrs. to Saturday, 14 January at 5.00 hrs. During the service suspension customers will be unable to use ATM, debit, or

Photo Release: THAI Welcomes Passengers from First Moscow Flight General—23 Dec 16

Mrs. Phakkhra Ruangsiradecho (fifth from right), Vice President of Ground Customer Services Department, Thai Airways Public Company Limited (THAI), recently welcomed THAI's first flight from Moscow to Bangkok at Suvarnabhumi Airport. THAI resumed direct

AIS Announces New President Telecom—07 Oct 16

Advanced Info Service Public Limited Company (AIS) announces the appointment of Hui Weng Cheong as President in addition to the concurrent position of Chief Operating Officer. He will be responsible for marketing, customer service, network development

ภาพข่าว: ซินเน็คฯ จับมือ หัวเว่ย ยก ระดับการให้ บริการ เปิด ตัว HUAWEI Customer Service Center by ไอที—22 Aug 16

คุณสุธิดา มงคลสุธี (คนที่ 3 จากขวา) ประธานเจ้าหน้าที่บริหาร บริษัท ซินเน็ค (ประเทศไทย) จำกัด (มหาชน) พร้อมด้วย มร.วัง อี้ฝาน (Wang Yifan) (คนที่ 2 จากขวา) กรรมการผู้จัดการ บริษัท หัวเว่ย เทคโนโลยี (ประเทศไทย) จำกัด นำทีมคณะผู้บริหารระดับสูงของบริษัทฯ

เรดดี้แพลนเน็ตแสดงศักยภาพด้านการให้บริการ รับรางวัล สุดยอดความพึงพอใจในการบริการลูกค้า จาก Google ไอที—18 Aug 16

เรดดี้แพลนเน็ต (www.readyplanet.com) ผู้ให้บริการเว็บไซต์สำเร็จรูปรายแรกในประเทศไทย และผู้ให้บริการด้านการตลาดออนไลน์แบบครบวงจร เผยความสำเร็จด้านการให้บริการลูกค้า รับมอบรางวัล Google's Premier SME Partner Awards ในสาขา Highest Customer Service

Commonwealth Bank establishes new Customer Advocate function to strengthen customer Stcoks—12 Aug 16

Commonwealth Bank has announced it is strengthening accountability for fair customer outcomes and offering a more customer-oriented perspective on how the bank does business, through the establishment of a new Customer Advocate function. Heading this

Photo Release: Ford Continues Nationwide Expansion with Opening of Ford Jor Charoen Muang Automotive—06 Jul 16

Ford Thailand, led by Mr. Narong Sritalayon, Dealer Development and Consumer Experience Director, Ford Thailand (left) and Mr. Wichit Wongwattanakarn (center), Customer Service Director together with Mr. Kamthorn Pranthanachai, Managing Director of Jor

Photo Release: Oasis Spa Trains Its Front-End Service Staff to Provide Better Customer Service and General—28 Jun 16

The Oasis Spa (Thailand) recently held a three-day workshop for 30 front-end service personnel including, spa managers, receptionists, marketing and reservation agents from Oasis Spa's 11 branches throughout Thailand. The training workshop provided both

G2A.COM Limited คว้ารางวัลทีมบริการลูกค้ายอดเยี่ยม จากเวที Global Business Excellence Awards ไอที—27 Jun 16

G2A.COM Limited ได้รับรางวัลทีมบริการลูกค้ายอดเยี่ยม (Outstanding Customer Service Team) จากเวที 2016 Global Business Excellence Awards ทำให้ในปีนี้ G2A กวาดรางวัลจากเวทีนานาชาติไปแล้ว 6 รายการ

G2A.COM Limited Wins Outstanding Customer Service Team from Global Business Excellence Awards IT—27 Jun 16

G2A.COM Limited was named winner of the Outstanding Customer Service Team at the 2016 Global Business Excellence Awards. This brings to six the number of International awards won in 2016 during a time of rapid innovation and growth for G2A. (Photo:

Photo Release: SCB Call Center wins 2 accolades from Annual Top Ranking Performers Stcoks—17 Jun 16

SCB Call Center, represented by Siam Commercial Bank Senior Vice President, Head of Call Center Operations, Customer Service Center, Mr. Sagain Roongruangrong, garnered the Bronze Medal Winner for Best Customer Service by a Large In-house Center in APAC

Ford Thailand Technicians Garner Top Awards at Fords 3rd Annual Technical Skills and Quick Service Automotive—10 Jun 16

Ford demonstrated its commitment to delivering a world-class customer service experience by hosting the third annual Technical Skills Competition at Ford Bangbuatong TS Auto Sales in Bangkok. The Competition brings Ford's best technicians from each