Wednesday April 26, 2017 16:43


EASY BUY upgrades Contact Center Infrastructure with Aspect? Unified IP? Aspect Workforce Management? Solution IT—24 Apr 17

EASY BUY steps up its services by upgrading its contact center & workforce management (WFM) with Aspect Software in order to optimize customer service delivery and outbound operation processes. Bangkok 24 April 2017: EASY BUY Public Company Limited

Photo Release: THAI and TAT Join Together on Children in Flight Thai Life Field Trip 2017 Lifestyle—21 Apr 17

Mrs. Phakkara Ruangsiradecho (eighth from left, standing), Managing Director of Ground Customer Services Department, Thai Airways International Public Company Limited (THAI), and Ms. Anoma Wongyai (seventh from left, standing), Director of Tourism

High-tech manufacturer Dibal uses mobile capabilities of IFS Applications to speed up processes and IT—17 Apr 17

Leading Spanish manufacturer of weighing and labelling solutions for the retail sector to implement IFS Applications to power international expansion IFS, the global business applications company, announces that Spanish manufacturer Dibal has chosen to

A Cisco Finesse Power Pack from 2Ring added to Cisco SolutionsPlus IT—23 Mar 17

2Ring is proud to announce that is has become an official member of the Cisco SolutionsPlus Program. This means that all businesses that run customer service on one of the Cisco Contact Center platforms are able to approach Cisco or members of the Cisco

Airports Council International announces the world#s top airports for customer service in 2016, as Lifestyle—07 Mar 17

Airports Council International (ACI) World today announces the winners of the 2016 Airport Service Quality (ASQ) Awards. Airports large and small from around the globe demonstrate airports' commitment to providing an excellent customer experience. View

KBank Building on Strengths to Uphold Top Position in Customers Minds Stcoks—30 Jan 17

KASIKORNBANK (KBank) has launched new synergies in customer service to three customer segments offering even better service quality. They also aim to achieve 4-6 percent growth in corporate and SME loans during 2017, and 5-6 percent expansion in their

SCB to briefly shut down ATM system to upgrade system and customer Stcoks—10 Jan 17

In a bid to upgrade its ATM system and service quality, SCB will temporarily shut down its ATM system from Friday, 13 January at 23.00 hrs. to Saturday, 14 January at 5.00 hrs. During the service suspension customers will be unable to use ATM, debit, or

Photo Release: THAI Welcomes Passengers from First Moscow Flight General—23 Dec 16

Mrs. Phakkhra Ruangsiradecho (fifth from right), Vice President of Ground Customer Services Department, Thai Airways Public Company Limited (THAI), recently welcomed THAI's first flight from Moscow to Bangkok at Suvarnabhumi Airport. THAI resumed direct

AIS Announces New President Telecom—07 Oct 16

Advanced Info Service Public Limited Company (AIS) announces the appointment of Hui Weng Cheong as President in addition to the concurrent position of Chief Operating Officer. He will be responsible for marketing, customer service, network development

ภาพข่าว: ซินเน็คฯ จับมือ หัวเว่ย ยก ระดับการให้ บริการ เปิด ตัว HUAWEI Customer Service Center by ไอที—22 Aug 16

คุณสุธิดา มงคลสุธี (คนที่ 3 จากขวา) ประธานเจ้าหน้าที่บริหาร บริษัท ซินเน็ค (ประเทศไทย) จำกัด (มหาชน) พร้อมด้วย มร.วัง อี้ฝาน (Wang Yifan) (คนที่ 2 จากขวา) กรรมการผู้จัดการ บริษัท หัวเว่ย เทคโนโลยี (ประเทศไทย) จำกัด นำทีมคณะผู้บริหารระดับสูงของบริษัทฯ

เรดดี้แพลนเน็ตแสดงศักยภาพด้านการให้บริการ รับรางวัล สุดยอดความพึงพอใจในการบริการลูกค้า จาก Google ไอที—18 Aug 16

เรดดี้แพลนเน็ต ( ผู้ให้บริการเว็บไซต์สำเร็จรูปรายแรกในประเทศไทย และผู้ให้บริการด้านการตลาดออนไลน์แบบครบวงจร เผยความสำเร็จด้านการให้บริการลูกค้า รับมอบรางวัล Google's Premier SME Partner Awards ในสาขา Highest Customer Service

Commonwealth Bank establishes new Customer Advocate function to strengthen customer Stcoks—12 Aug 16

Commonwealth Bank has announced it is strengthening accountability for fair customer outcomes and offering a more customer-oriented perspective on how the bank does business, through the establishment of a new Customer Advocate function. Heading this

Photo Release: Ford Continues Nationwide Expansion with Opening of Ford Jor Charoen Muang Automotive—06 Jul 16

Ford Thailand, led by Mr. Narong Sritalayon, Dealer Development and Consumer Experience Director, Ford Thailand (left) and Mr. Wichit Wongwattanakarn (center), Customer Service Director together with Mr. Kamthorn Pranthanachai, Managing Director of Jor

Photo Release: Oasis Spa Trains Its Front-End Service Staff to Provide Better Customer Service and General—28 Jun 16

The Oasis Spa (Thailand) recently held a three-day workshop for 30 front-end service personnel including, spa managers, receptionists, marketing and reservation agents from Oasis Spa's 11 branches throughout Thailand. The training workshop provided both

G2A.COM Limited คว้ารางวัลทีมบริการลูกค้ายอดเยี่ยม จากเวที Global Business Excellence Awards ไอที—27 Jun 16

G2A.COM Limited ได้รับรางวัลทีมบริการลูกค้ายอดเยี่ยม (Outstanding Customer Service Team) จากเวที 2016 Global Business Excellence Awards ทำให้ในปีนี้ G2A กวาดรางวัลจากเวทีนานาชาติไปแล้ว 6 รายการ

G2A.COM Limited Wins Outstanding Customer Service Team from Global Business Excellence Awards IT—27 Jun 16

G2A.COM Limited was named winner of the Outstanding Customer Service Team at the 2016 Global Business Excellence Awards. This brings to six the number of International awards won in 2016 during a time of rapid innovation and growth for G2A. (Photo:

Photo Release: SCB Call Center wins 2 accolades from Annual Top Ranking Performers Stcoks—17 Jun 16

SCB Call Center, represented by Siam Commercial Bank Senior Vice President, Head of Call Center Operations, Customer Service Center, Mr. Sagain Roongruangrong, garnered the Bronze Medal Winner for Best Customer Service by a Large In-house Center in APAC

Ford Thailand Technicians Garner Top Awards at Fords 3rd Annual Technical Skills and Quick Service Automotive—10 Jun 16

Ford demonstrated its commitment to delivering a world-class customer service experience by hosting the third annual Technical Skills Competition at Ford Bangbuatong TS Auto Sales in Bangkok. The Competition brings Ford's best technicians from each

ภาพข่าว: กสิกรไทย คว้า 2 รางวัลแบรนด์โดดเด่นที่สุดบนโซเชียลมีเดีย หุ้น—30 May 16

นางสาธินี ศรีรัตนพงษ์(กลาง) ผู้อำนวยการฝ่ายอาวุโส ฝ่ายลูกค้าสัมพันธ์ และ นายเถกิง ออศิริชัยเวทย์ (ขวา) ผู้อำนวยการฝ่ายบริหารช่องทางธุรกิจดิจิตอล ธนาคารกสิกรไทย รับมอบ 2 รางวัล The Best Customer Service on Social Media และ The Best Online Crisis

G2A.COM is a Double Winner of The Stevie Awards 2016 in Las Vegas IT—03 May 16

G2A.COM,, the world's fastest growing digital gaming marketplace, won two Stevie Awards in two separate categories in March 2016 in Las Vegas, USA. (Photo: ) G2A's Customer Service

ACI White Paper: Customer Service is the Airport#s Strongest Driver of Non-aeronautical General—25 Apr 16

Airports Council International (ACI) announces the key findings of a new white paper analyzing the influence of customer service quality on airports' non-aeronautical revenue. (Photo: ) "ACI's

AIS emphasizing the Position as the Leader of customer service through #AIS Live 360# under the Telecom—04 Apr 16

AIS has emphasized the position as the leader of customer service through 'AIS LIVE 360º' under the campaign of 'AIS Thailand's Number 1 the Best Service with Heart' to deliver the minded service with heart as well as selecting privileges that fit

AIS emphasizing the Position as the Leader of customer service through #AIS Live 360?# under the Telecom—01 Apr 16

AIS has emphasized the position as the leader of customer service through 'AIS LIVE 360º' under the campaign of 'AIS Thailand's Number 1 the Best Service with Heart' to deliver the minded service with heart as well as selecting privileges that fit

Explore the NEW MG GS SUV Follow No Others, Passion Services the New Customer Service Programme Automotive—23 Mar 16

Behold and test drive the NEW MG GS SUV with its impressive 218 horsepower turbocharged 2.0-litre engine Launch of 'Passion Services' – a new concept for confident-inspiring and superior customer service and an assurance of commitment to the Thai

Ford Transforms Customer Service Experience with Holistic Approach, Offering Enhanced Convenience Automotive—16 Mar 16

Ford Thailand today announced that it is strengthening its commitment to enhance its dealership experience by applying a holistic approach to deliver customer satisfaction. "Ford understands that customer needs are changing constantly," said Narong

ภาพข่าว: บราเดอร์ โชว์ศักยภาพความเป็นที่สุดด้านบริการ หลังคว้ารางวัล The Best Customer Satisfaction ทั่วไป—24 Feb 16

นายวรศักดิ์ ประดิษฐ์กุล(กลาง) ผู้จัดการทั่วไป ฝ่ายการบริการลูกค้า (Customer Service) บริษัท บราเดอร์ คอมเมอร์เชี่ยล (ประเทศไทย) จำกัด รับมอบรางวัลอันทรงคุณค่า The Best Customer Satisfaction Contact Center (รางวัลสร้างความพึงพอใจแก่ลูกค้ายอดเยี่ยม)