Details of the New Pricing Model:
- Service Charges Based on Actual Weight and Dimensions*Service charges will be calculated according to the actual weight and dimensions of the parcel, ensuring value for every delivery.
- Service Charges for Deliveries Using seal bag (Up to 3 kg)Parcels weighing up to 3 kilograms or those using KEX seal bag will have service charges calculated based on their actual weight only.
- Service Charges Based on Destination AreaService charges will vary by destination area, which is divided into two zones: 1) Bangkok and greater Bangkok, and 2) Provincial areas. This segmentation allows for easier calculation and more flexible service options.
- Service Charges for Remote Areas*An adjusted service charge applies for deliveries to remote areas. Charges will be based on the weight or size of the parcel and the destination area.
This new pricing model will help customers better manage their shipping costs by reducing unnecessary expenses, providing greater value, and allowing for more accurate cost planning. We are confident that this change will enhance our customers' shipping experience, ensuring that the charges paid are more reasonable and cost-effective. Our commitment to maintaining high service standards remains unchanged, with the goal of maximizing customer satisfaction.
KEX customers can find more information about the new pricing model and calculate their service fees at KEX Thailand application, or inquire for additional details at 1217.
*This new pricing structure applies only to parcel shipments at KEX shop and pickup service. It does not include shipments made through partner retail service points.*Remote areas are defined as per the company's guidelines.
Source: ChomPR