Tuesday November 13, 2018 23:26

CUSTOMER Press Releases

New Plant in Thailand Expands Dows Polyol Capacity for Rigid Polyurethane General—13 Nov 18

New facility delivers key raw material for energy efficiency solutions to better support Asia Pacific customers and further drive sustainability trends The Dow Chemical Company (Dow) today announced the opening of a new world-class polyol plant for rigid

UOB and Grab announce strategic regional alliance to accelerate the use of digital services among ASEAN#s consumers Stcoks—12 Nov 18

SINGAPORE--12 Nov--PRNewswire/InfoQuest
Alliance will fuel Grab's ambition to build ASEAN's first everyday "super app" and complement UOB's efforts to scale up its regional customer franchise
United Overseas Bank Limited (UOB) and Grab today announced they have entered into a strategic alliance to accelerate the use of digital services among ASEAN's growing base of digital consumers.

The alliance will enable UOB to deliver financial services to Grab's ASEAN-wide user base and to accelerate the Bank's efforts to meet the needs of the region's fast-growing 'mobile-first' and 'mobile-only' consumers. It will also pave the way for Grab to offer directly from its app a number of payment solutions from the Bank's holistic suite.

Under the alliance, UOB will become Grab's preferred banking partner in Singapore. UOB will also be a strategic credit card partner for Grab in Singapore, Indonesia, Malaysia, Thailand and Vietnam. Consumers will enjoy special privileges when paying for Grab services with their UOB cards[1] . Both companies will also explore launching co-branded credit cards in ASEAN.

Grab will also tap the Bank's cash management services to provide consumers the convenience of topping up their GrabPay wallet directly from their bank account. The new top-up method will increase the number of ways that

Gap Inc. accelerates digital transformation with Microsoft Cloud IT—12 Nov 18

On Friday, Gap Inc. (NYSE: GPS) announced it has established a strategic partnership with Microsoft Corp. (Nasdaq: MSFT) to drive its digital transformation strategies and continue to create new customer experiences across all brands, including Old Navy,

Dahua Technology to Impress Customers with Successful Roadshows IT—09 Nov 18

In the third quarter of 2018, Dahua Technology, a leading solution provider in the global video surveillance industry, held a variety of successful roadshows in multiple countries and regions, impressing distributors, installers, integrators as well as

UOB#s Digital Bank advances customer-centric data solutions with Meniga Stcoks—09 Nov 18

United Overseas Bank (UOB) today announced that its advanced data enrichment and categorisation capability will help UOB Digital Bank customers keep track in real time of their savings and expenses more easily and clearly. Meniga, a global leader in

Krungsri Auto Unveils PromptStart First Digital Auto Lending Innovation Providing credit appraisal Stcoks—08 Nov 18

Krungsri Auto, a leader in automotive finance under Bank of Ayudhya PCL, today launched "Krungsri Auto PromptStart", the first digital auto lending innovation that allows customers to check their credit appraisal via mobile website at the beginning of

Photo Release: KBank affirms excellence in cash management service for Stcoks—07 Nov 18

Mr. Silawat Santivisat (center), KBank Executive Vice President, together with KBank executives and staff, joined forces to showcase the success and determination in offering the best financial services to customers on the occasion of KBank's winning

Comviva Launches Unified Digital Experience Platform (UDxP) IT—07 Nov 18

- A consolidated digital services delivery platform to accelerate an operator's transformational journey - Empowers retail and enterprise customers to control and manage multiple services via digital self-care Comviva, the global leader in providing

Mercedes-Benz welcomes Holiday Season with up to 30% Parts Discount in Genuine Parts, Genuine Automotive—06 Nov 18

Mercedes-Benz (Thailand) Limited would like to welcome festive season with "Genuine Parts, Genuine Comfort, Genuine Safety", an astonishing after-sales campaign offering up to 30% discount on genuine parts for customers who bring their vehicles to be

How customer service is being digitally transformed IT—06 Nov 18

A recent study conducted by WBR indicates that the service industry is at an inflection point. Over the next 24 months, technology will drive digital transformation in many companies striving to improve and predict revenue streams while also improving

AIS ชวนลูกค้าลุ้นรับรางวัลใหญ่ส่งท้ายปีกับแคมเปญ แลกพอยท์ลุ้นโชค รวมมูลค่ากว่า 1.5 ไอที—06 Nov 18

ลูกค้า AIS เฮลั่น! เมื่อ เอไอเอส พอยท์ ที่สะสมไว้ตั้งแต่ต้นปี ไม่เพียงแต่จะนำไปแลกรับส่วนลดจากร้านค้าชั้นนำและสินค้าต่างๆ ได้แล้ว วันนี้ AIS โดยนางบุษยา สถิรพิพัฒน์กุล Head of Customer and Service Management Business ยังยกระดับความพิเศษของเอไอเอส พอยท์

Collinson appoints Todd Handcock to lead the company#s Asia Pacific Lifestyle—05 Nov 18

Global customer benefits and loyalty leader, Collinson, has appointed Todd Handcock as President, Asia Pacific. Todd will be responsible for delivering the company's strategy across the Asia Pacific region and for identifying and pursuing opportunities

THAI Opens Redesigned Royal Orchid Lounge at Chiang Mai International Lifestyle—05 Nov 18

Thai Airways International Public Company Limited (THAI) Ground Customer Services Department has reopened its completely renovated Royal Orchid Lounge at Domestic Terminal, Chiang Mai International Airport. Mrs. Manusnunt Sitthijirasin, THAI Managing

AIS announced 9M18 result delivering net profit of Bt22,843mn, while enhancing its network and IT—01 Nov 18

AIS announced 9M18 result with total revenue of Bt125,271mn, increasing 7.5% YoY due to an increase in 4G penetration, higher AIS Fibre subscribers, and the consolidation of CSL which serves enterprise customers. This has resulted in AIS having a net

THAI Signs MOU with Black Tie Service Company Limited Lifestyle—01 Nov 18

Thai Airways International Public Company Limited (THAI) entered into a Memorandum of Understanding (MOU) with Black Tie Service Company Limited to provide limousine services as well as Meet and Assist services to THAI customers to and from the airport.

Indorama Ventures Completes Acquisition of Kordarna Automotive—31 Oct 18

- Endorses IVL's position as the preeminent player in the tire cord industry and supports customer needs with integrated supply from feedstock to fabrics - Establishes IVL as the leading tire cord supplier in the growing and highly attractive European

Rising Sun Ventures Affiliate - Announces a $3M Investment into Cashback Website Dealcha in a Events—30 Oct 18

Pleasanton, CA and Bangkok, Thailand: Rising Sun Ventures affiliate - announced a $3M investment in Dealcha; Thailand's first cashback and loyalty platform for online shopping experience. Dealcha's 2018 deal search aggregator also helps customers to find

TMB Touch is available now for TMB customers to apply for a credit card and TMB Cash 2 Stcoks—29 Oct 18

TMB Bank Public Company Limited (TMB) is committed to developing its financial products to meet the needs and lifestyle of its customers, under the concept of "Every day, Everyone Gets More with TMB". To make it more convenient, from now on, customers

KBank presses ahead with Customers Life Platform of Choice strategy and to become data-driven Stcoks—29 Oct 18

In the recently announced 2019 business plans, KASIKORNBANK (KBank) will press ahead to become the "Customers' Life Platform of Choice" by using K PLUS to introduce financial and lifestyle services that suit individual clients. KBank's financial and IT

AntWorks Joins Hands With LiveChat to Improve Online Conversations and Accelerate Customer IT—29 Oct 18

AntWorks, a global artificial intelligence and intelligent automation company, announced a partnership with LiveChat, a company that offers premium customer service software used by businesses to communicate with customers browsing their website. The

Plantronics Announces New Distribution Partnership with Exclusive Networks to Bring Full Portfolio Events—25 Oct 18

- New Partnership Combines the Next Generation of Audio Solutions with an Established Distribution Leader in the Growing SE Asian Market Plantronics, an audio pioneer and communications technology leader, today announced a new partnership with regional

Use of Digital Devices by Sales Consultants Enhances Customer Satisfaction, J.D. Power Automotive—25 Oct 18

The use of digital tablet devices during the sales process is one of the key drivers of customer satisfaction, particularly when used to demonstrate vehicle features and to assist the customer with their purchase decision, according to the J.D. Power

Fortinet Recognized as a Gartner Magic Quadrant for Unified Threat Management (SMB Multifunction IT—25 Oct 18

"Fortinet continues to lead the UTM market with over four million network security appliances shipped to-date. Our UTM solution is very well suited to small business customers and larger distributed enterprises who have recently been taking advantage of

iPhone XS, iPhone XS Max and iPhone XR arrive at TrueMove H on Friday, October 26, IT—24 Oct 18

TrueMove H today announced it will offer the most advanced iPhones ever, iPhone XS, iPhone XS Max and iPhone XR. Customers will be able to pre-order iPhone XS and iPhone XS Max beginning Friday, October 19, 2018 at www.truemove-h.com/iPhoneXS/Preorder

Two thirds of businesses fail in measuring the right data to effectively gauge customer Lifestyle—24 Oct 18

Global study commissioned by Collinson reveals businesses are failing to measure the right information to understand why customers are loyal A commissioned study conducted by Forrester Consulting on behalf of Collinson, a global leader in loyalty and

Photo Release: WHA Group Congratulates K.W. Metal Work on 1st Trading Stcoks—22 Oct 18

Mr. Vivat Jiratikarnsakul (2nd left), Chief Operating Officer – Industrial and International; and Mr. Apisak Kamwan (far left), Assistant Director, Industrial Land Customer Development, WHA Industrial Development PLC, congratulates Mr. Ekapan

Grab bolsters commitment to delivering better journeys with CTO for Transport General—19 Oct 18

Amazon and Oracle veteran Mark Porter to focus on enhancing the customer experience through greater system stability and agile innovation, as Grab continues to scale as Southeast Asia's largest ride-hailing platform Singapore, 19 October 2018 - Grab, the

Bangkok Bank encourages customers to use digital banking instead of branch counters while Stcoks—19 Oct 18

Bangkok Bank invites customers to use digital channels for transactions to reduce the amount of transactions at their branches in order to save costs and capture new customers. The bank has recently kicked off its project to increase the efficiency of

พลัส พร็อพเพอร์ตี้ เปิดตัว Her Forward ส่งเสริมช่างหญิง ก้าวข้ามขีดจำกัด บ้าน/คอนโด—19 Oct 18

พลัส พร็อพเพอร์ตี้ ผู้เชี่ยวชาญด้านบริหารและจัดการอสังหาริมทรัพย์ครบวงจร เดินหน้ากลยุทธ์ Customer Focus ยึดลูกค้าเป็นศูนย์กลาง เปิดหลักสูตรใหม่ "Her Forward" ยกระดับบุคลากรหญิงก้าวข้ามขีดจำกัดในด้านงานช่าง ให้บริการงานซ่อมได้ทัดเทียมบุคลากรชาย

กรุงศรี คอนซูมเมอร์ คว้ารางวัลด้านการบริการจากเวทีระดับภูมิภาค หุ้น—18 Oct 18

"ทีมงานด้านการบริการยอดเยี่ยม" – นางอัญชุลี แววทอง ผู้อำนวยการอาวุโส สายงานปฏิบัติการ เป็นตัวแทนกรุงศรี คอนซูมเมอร์ ผู้นำในธุรกิจบัตรเครดิตและสินเชื่อส่วนบุคคล รับมอบรางวัลชมเชยสาขาทีมงานเสริมสร้างประสบการณ์ลูกค้ายอดเยี่ยม (Best Customer Experience